We provide a nationwide maintenance and technical support service for interactive whiteboards (SMART Boards), projectors and other AV equipment.

If you have technical issues with your equipment, we offer an on-site maintenance service to troubleshoot and resolve issues. In addition to this we provide preventative maintenance contracts to keep your interactive boards and projectors in good working order.

SMART Board Maintenance

5c4192f8Keeping up to date with maintenance means that:

  • Equipment has a higher ‘up-time’  i.e equipment is available for use more of the time
  • User confidence in the technology is higher
  • Projector lamp life is vastly improved (by up to 50%)
  • Overall Total Cost of Ownership (TCO) is likely to be lower
  • Troubleshooting is easier as Software and Firmware is up to date

1 Visit per year

  • 1 Interactive Board per Site £200
  • 2 Interactive Boards per Site £360
  • 3 Interactive Boards per Site £510
  • 4 Interactive Boards per Site £640
  • 5+ Interactive Boards per Site £129 per unit per visit

(average system use up to 10 hours per year)

2 Visits per Year

  • 1 Interactive Board per Site £400
  • 2 Interactive Boards per Site £720
  • 3 Interactive Boards per Site £1020
  • 4 Interactive Boards per Site £1280
  • 5+ Interactive Boards per Site £129 per unit per visit

(Average system use 10+ hours per week)

Our typical maintenance visit includes:
  1. Removal and full clean of projector, record lamp hours
  2. Re-fit projector ensuring mount is stable and secure
  3. Re-align projector image to board
  4. Clean interactive pen tray, test usage
  5. Update firmware on board (if necessary)
  6. Calibrate display and test usage
  7. Advice and guidance on software updates available
  8. Unlimited access to our 0800 helpdesk support line. Open weekdays 0900-1700

Pricing Excludes vat. We also provide Nationwide General AV Maintenance Contracts. Please contact us for details. Call for More Info Today: 0800 6122 803 FREE or info@tecinteractive.co.uk

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