We understand that it can be challenging for in-house IT teams to troubleshoot AV meeting and conference room technology due to the technology differences and its implementation.
Our support services are available via phone, email, video or on-site, and are delivered by our skilled engineers. If issues occur, you can quickly get in touch, with our team working swiftly to get your tech working as it should.
We proactively monitor your AV equipment, picking up issues before they become problems, such as firmware updates, loose or unplugged cables.
In addition, our support team assists with warranty communication between you and manufacturers, ultimately saving you valuable time and reducing stress.
Even if you haven't purchased AV technology from us, you can still take advantage of our standalone support plan that provides access to our team of AV engineers.
Protect your new investment from unexpected downtime by adding a support plan when you purchase AV tech with us. By doing so, you’ll keep everything all in one place and benefit from the expertise of those who installed your equipment.
When you subscribe to our Easy AV plan, you'll have access to full support throughout your subscription.
Our team will act as your external AV team and provide assistance to your IT department, if you have one.
Spread out the costs with our Easy AV monthly subscription, rather than having to pay one large up-front fee.
Our plan gives you access to the latest, easy-to-use audio, visual and conferencing technology, as well as ongoing support and guidance.
Book a free demo call from our fully kitted out boardroom, so you can see and hear the difference the right tech makes!
Client Case Studies
A selection of AV projects for clients across the UK
Gavin Hitchcock
Director of ICT & Data
TecInteractive is a key strategic partner, working closely with us to design and install AV solutions for meeting rooms which are efficient and easy to use. With customised training for our team members, their solutions have greatly strengthened our Group’s hybrid working business model.
Mark Garside
Head of Global Information Services,
We are absolutely thrilled with the AV equipment and services provided by TecInteractive! Now, we can effortlessly connect employees from different offices and seamlessly integrate hybrid staff working from home.
The technology has truly transformed our productivity and collaboration, bringing us closer together as a team. We couldn’t be happier with the results!
David Bowler
Director, Sibbalds Ltd
We recently purchased our 3rd “screen” from TecInteractive for use in our meeting room. Having previously had a SMART interactive board, and then a BENQ touchscreen, we opted this time for an LG commercial TV screen.
The whole process was managed efficiently, and the engineers came and moved the old screen into our second meeting room and installed the new screen – even supplying a replacement bracket when the original couldn’t be located. Fantastic service, would happily recommend to others
Les Day
Commercial Director, Asecos Ltd
Their expertise and professionalism were evident from the initial consultation to the final installation. We wholeheartedly recommend TecInteractive for their innovative solutions, expert knowledge in all things AV as well as their unwavering commitment to get it right for their customer.
AV solutions provider, TecInteractive have been shortlisted for Corporate Project of the Year at the AV Awards 2023.
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